I have worked for FRANTEC for many years in various roles and am currently the Training and Development Manager. I can honestly say l love my job. My job has become more than just a job, as l care about the people we support and our Personal Support Workers (PSW’S). Part of my role is to supervise and support our PSW’s. I work with our staff around professional development and source bespoke training where needed, delivering some of our induction and face to face refresher training. I work to ensure our training is fit for purpose, relevant, interesting and up to date to deliver the best service we can to our clients. I also lead on break relief bookings and work with senior managers on disciplinary issues for our PSW’s.
I take my role very seriously, as l could be one of those individuals needing care and support at any point in my life. I was diagnosed with MS over five years ago and this has changed many of my views and attitude towards life in a very positive way. I have also learnt a lot about how it feels to need care. Staying positive, healthy, active and feeling good about myself are at the top of my list of what is important to me …. oh and fashion cannot be missed off this list nor crazy, colourful hairstyles!
E-mail Michelle: michelle@frantec.co.uk
